Clastroo.com
At Clastroo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website, as well as your rights regarding your information.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Personal Identification Information: Name, email address, shipping and billing address, phone number, payment information (such as credit card details), and order details.
- Browsing Information: IP address, browser type, device information, and data about your interactions with our website (e.g., which pages you visit, how long you stay, etc.).
- Cookies and Tracking Technologies: We use cookies to personalize your experience, analyze traffic, and improve site performance. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information to:
- Process Orders: To fulfill and deliver your orders, provide order updates, and manage payment transactions.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues with your order or account.
- Marketing Communications: With your consent, we may send you promotional emails, special offers, and updates about new products or services.
- Site Improvements: To enhance our website’s functionality, optimize user experience, and analyze customer behavior for future improvements.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties, except in the following situations:
- Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, shipping companies) to facilitate order fulfillment and payment processing.
- Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of Clastroo or others.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Your payment information is only stored during the time it is needed to complete the transaction.
5. Security
We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure transactions and safeguard sensitive information during transmission.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal data we hold about you and ask for corrections if necessary.
- Opt-Out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our communications.
- Deletion: You can request the deletion of your personal information, subject to legal obligations and our data retention policy.
To exercise any of these rights, please contact us at support@clastroo.com.
7. Cookies and Tracking
We use cookies to enhance your shopping experience on Clastroo, including storing your preferences, enabling you to log in, and providing personalized content. You can manage your cookie preferences by adjusting your browser settings.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: support@clastroo.com